Comments on: M’s Help Fans Split Season Tickets

By: cjones

cjones — Mon, 16 Nov 2009 18:35:24 +0000

Thank YOU, Dave, for giving some visibility to aspects of this that I would not otherwise see. It truly sounds like the organization has a different attitude to their customers, us, and that feels good.

Somehow, this will make the winning seem a little sweeter when it comes…

By: scott19

scott19 — Sat, 14 Nov 2009 04:52:07 +0000

As much as some of us (myself included) like to understandably bash on the Angels here, Artie Moreno — much to his credit — has done a number of things to improve fan relations in Anaheim since the Disney years — such as the Friday night fireworks shows, for example.

Sometimes, even the little gestures from management go a long way toward improving rapport with fans, and in turn, earning back their trust.

By: wabbles

wabbles — Sat, 14 Nov 2009 00:20:56 +0000

Yes, kudos to the M’s for the season ticket change. It seems very similar to what MLB did after the 1994-95 strike. Outfielders began tossing the baseball up into the stands after the inning’s last out. They NEVER did that before; they practically wrestled the ball from some fans on close calls. MAYBE they would throw back one that a fan missed or dropped. Now they just throw the ball into the stands routinely. That’s another example of a small but significant change in attitude. It’s very heartening to see.

By: Breadbaker

Breadbaker — Fri, 13 Nov 2009 23:58:25 +0000

We gave up season tickets we shared from 2000-2003 after two of the other families involved dropped out. We probably would have kept them for a couple years more (until our son went to college) if this service were in place. Good business, good attitude toward the reality of the fan base.

The hope is that if the team gets popular again, this stuff stays in place nonetheless. That’s the real test.

By: kenarneson

kenarneson — Fri, 13 Nov 2009 22:31:00 +0000

A good friend of mine developed this service. He wanted to hire me to write the code a couple years ago, but I had other obligations. I did make a few suggestions, though.

By: EnglishMariner

EnglishMariner — Fri, 13 Nov 2009 21:58:04 +0000

It may be a small thing, but I bet the guys from the organisation reading this will feel quite proud – and deservedly so. They have done a terrific job this year.

By: MEC

MEC — Fri, 13 Nov 2009 21:41:50 +0000

Let’s hope that the organization responsible for ejecting same-sex couples and making people turn their “Yankees Suck” t-shirts inside-out has seen the light socially as well.

It’s one thing to increase their appeal to “fans” (and as you acknowledged, they had to hit rock bottom to do so) and quite another to resist the temptation to be moral stewards.

I also hope they no longer work so hard to forcefully herd people out the doors after a game.

By: nickwest1976

nickwest1976 — Fri, 13 Nov 2009 21:11:19 +0000

Not only is this a good gesture, it’s good business.

I bet they will get an increase in season tickets because now people that were once feeling that buying 81 games or even a 20 game season pack impossible can now officially share the cost/commitment with other people.

I have Husky season tickets for football and sell about 3-4 games per year and it can be a lot of work and sometimes you don’t sell them. This kind of system takes all that mess away and I think the M’s will see some positive results with increases in season ticket sales.

I know I will be talking to friends and family to try and make this kind of idea work.

By: Carson

Carson — Fri, 13 Nov 2009 21:08:00 +0000

And, my brain totally passed over the part of the post where you mentioned the free food. Apologies, but nonetheless, it was a great gesture that they didn’t need to do.

By: dawsonct

dawsonct — Fri, 13 Nov 2009 20:59:11 +0000

This is a damned good idea. I WISH I could attend 81 home games each year, but I’m certain that I am not the only one out their who will be much more likely to make a smaller commitment of their time and money.

I agree with your assessment Dave, the M’s DO seem to have become a bit more “fan aware” the last few years.