M’s Help Fans Split Season Tickets
The Mariners have announced a new feature that facilitates the splitting of season tickets across multiple owners. This is something that people have been doing on their own forever, but the organization has decided to step in and use their site as a central hub to connect buyers and sellers.
This is a small thing – the kind of gesture that is often waived off by fans with a comment about the M’s just attempting to maximize profit or just looking out for their bottom line. But, to me, it is the continuation of an organizational change that has been pretty remarkable. It is a pro-fan approach that simply hasn’t existed in years past. The Mariners, as an organization, have worked hard (and are continuing to do so) to re-establish some trust with their fan base. And I think it’s time they got some credit for it.
Over the last year, I’ve had a decent amount of interactions with a wide spectrum of people in the organization. From organizing the library event last winter and the Safeco event in August, I’ve had the opportunity to deal with a variety of team officials. And, to a person, they’ve all been great in a way that you simply wouldn’t expect. After all, we spent about five years lambasting the organization at almost every turn, and I don’t think its an exaggeration to say that there was some hostility on both sides towards the others. We were fans of the team, but not of the organization, and they weren’t big fans of us either. There were times when it became clear that rooting for the team to fail was our best option, because things weren’t getting better without hitting rock bottom.
They hit rock bottom in 2008. And things have gotten significantly better since then, and not just in the decision making that goes into putting the roster together. When Derek raised the issue about the bus shuttle law, Howard Lincoln and Chuck Armstrong put us in touch with Bart Waldman, the team’s general counsel, who offered assistance in understanding their perspective on the issue. When I invited Jack Zduriencik to the library event last winter and he couldn’t make it due to a scheduling conflict, he sent his top four guys in his place. When I talked to the M’s about hosting an event at Safeco, they gave us everything we asked for and tossed in free food for 300 people.
It doesn’t matter who I dealt with – they were all really great, and continue to be whenever I get in touch with them. This is not how it used to be.
I’ve always loved the team. It is nice to now be able to love the organization as well.
Kudus to the M’s for yet another fan friendly project, the latest in a move towards developing a mutual respect with their fans.